The adidas Gift Card is a pre-paid Gift Card that can be used as payment towards purchases on adidas.com and in any adidas retail store. Gift cards can be physical or digital.
Yes, you can order an electronic Gift Card at www.adidas.com/us/giftcards and choose from one of several electronic Gift Card designs that can be delivered via e-mail.
There are no additional fees to purchase or send an electronic or physical Gift Cards online. For plastic Gift Cards, expedited shipping options are offered at an additional charge.
Yes. Your name does not appear on the card so you may use it yourself or give it to anyone you choose.
Balance inquiries can be made online at www.adidas.com/us/giftcards or by calling 1-800-982-9337.
The adidas Gift Card can be purchased online at www.adidas.com/us/giftcards or at participating retail stores. Find your closest adidas retail store at www.adidas.com/us/storefinder#/.
adidas Gift Cards will be sent to you already activated so that the card can be used right away.
The adidas Gift Card can be used as payment towards purchases on adidas.com and in any adidas retail store. Find your closest adidas retail store at www.adidas.com/us/storefinder#/.
Once all funds on the adidas Gift Card have been used and the balance is zero, the Gift Card will be deactivated after 30 days of inactivity. Prior to deactivation, cards can be reloaded in adidas retail stores. Additional funds may not be added to a card once it is deactivated.
You may not add funds to your adidas Gift Card online as the Gift Card is not reloadable.
The adidas Gift Card offers flexibility to choose the denomination value. A Gift Card may be purchased in any denomination with a minimum value of at least $10, and a maximum value of $250 per card.
We accept the following credit cards: Visa, MasterCard, Discover and American Express.
There is no maximum number of Gift Cards that can be purchased in a single online transaction. You may purchase any amount of adidas Gift Cards with a minimum of $10.00 and a maximum of $250 on any one Gift Card.
All Gift Card orders placed over the weekend will be processed the following business day. Please allow approximately 6-8 business days to receive a physical Gift Card using standard shipping.
No, Gift Card orders are final and cannot be cancelled.
adidas Gift Card orders are final and cannot be cancelled or refunded. Please take shipping times into consideration when placing an order and allow sufficient time to receive Gift Cards. For USPS First Class shipping, please allow 2-8 business days for orders to arrive. For USPS Priority shipping, please allow 1-3 business days for orders to arrive. Please note that shipping times are estimates and cannot be guaranteed. For any additional questions on this, please contact 1-800-982-9337.
Gift Cards can be shipped anywhere in the US, including Alaska and Hawaii. At this time, adidas Gift Cards cannot be shipped internationally.
Gift Card orders cannot be delivered to P.O. Box addresses.
No, tracking information is unfortunately not available for Gift Card orders.
No, an adidas Gift Card cannot be used to purchase another adidas Gift Card.
If you have more than one adidas Gift Card and you wish to consolidate them into one adidas Gift Card, our Customer Service team can help you do that. Please contact 1-800-982-9337.
Standard adidas Gift Cards have no expiration date. adidas may occasionally offer Promotional Gift Cards, which may carry an expiration date which will be printed on the Gift Card.
No, there are no dormancy or service fees currently assessed to any adidas Gift Card.
No, adidas Gift Cards are not refundable or redeemable for cash, except where required by law. adidas Gift Cards are redeemable on adidas.com and in participating adidas retail stores only.
Yes. Provided the purchased item is otherwise eligible to be returned under adidas return policies, you can return your item to have the purchase value credited back to you. You will be issued a new adidas Gift Card for the credit value.
adidas Gift Cards may not be returned or resold; resale or attempted resale is grounds for seizure and cancellation of the Gift Card without compensation. adidas Gift Cards are not refundable or redeemable for cash, except where required by law.
Yes, our adidas Customer Service team has access to review transactions with you. Please contact 1-800-982-9337.
Please contact 1-800-982-9337. Our adidas Customer Service team has access to each card’s transaction history and, if an error is found, our team can request that your card’s total balance be adjusted accordingly.
Our Adidas Customer Service team has access to review transactions with you; please contact 1-800-982-9337. If an error is found, we will process an adjustment to your card's total balance.
adidas is not responsible for lost, stolen or damaged adidas Gift Cards. If the Gift Card has been lost or used without your permission, we are unable to cancel or replace it. If you have the 16 digit Gift Card number and 4 digit pin, you can still redeem the remaining Gift Card value on adidas.com and in adidas retail stores.
You should check the balance of your Gift Card at www.adidas.com/us/giftcards or contact adidas Customer Service at 1-800-982-9337. The Customer Service team will determine whether a new Gift Card will be re-issued.
To speak to a live agent, please call adidas Customer Service at 1-800-982-9337. Agents are available Monday through Friday from 8am to 8pm (Eastern Time) and Saturday and Sunday from 11am to 7pm. You can also reach adidas with your question by filling out our contact form here and a customer service specialist will respond within 24 hours.